Apple Health is Washington state’s Medicaid program. If you have Apple Health coverage now, it is especially important to keep your information up to date and pay attention to notices, paperwork and deadlines. Missing a request for information or a renewal deadline could affect your coverage and, in some cases, access to other services connected to your Apple Health eligibility. There is information and free assistance available to help you understand what you need to do. There are also practical steps you can take to help protect your coverage, whether you are managing Apple Health for yourself or helping someone you care about.

Practical steps to get and keep Apple Health coverage

• Find Support. Ask a friend or family member to help you keep track of important information, read notices and create the timelines needed to keep everything up to date.
• Apply through the right website. Use Washington Healthplanfinder for most adults, children, parents and pregnant people. Use Washington Connection if you are 65 or older, are blind or disabled, or need long-term services and supports.
• Ask for free help. Trained assisters can help you apply, renew coverage and submit documents. https://www.hca.wa.gov/assets/free-or-low-cost/assisters_fact_sheet.pdf
• Keep your information current. Update your mailing address, phone number, email, income and household information whenever something changes. https://www.hca.wa.gov/free-or-low-cost-health-care/i-need-medical-dental-or-vision-care/update-my-income-or-address-report-change
  
  • If you are enrolled in managed care, contact your plan and update your contact information the following ways:
  • Login into to your Washington Healthplanfinder account at wahealthplanfinder.org
  • Call Washington Healthplanfinder at 1-855-923-4633
  • Email askmedicaid@hca.wa.gov with your name, date of birth, and updated information
• Read and respond to notices. Apple Health may ask for more information. Respond by the deadline so your coverage does not end.
• Complete your renewal on time. Do not assume your coverage will renew automatically. Follow the instructions in your renewal notice. Renew Your Coverage | Washington Healthplanfinder
• Save copies. Keep notices, submitted documents and confirmation numbers in one place.

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